At Mavis Grammar, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

When you use our services, we may collect the following information:

  • Personal details such as name, email address, and contact information.

  • Documents and content you provide for editing or proofreading.

  • Payment and billing details when processing service orders.

  • Technical information such as IP address, browser type, and device information for website functionality and security.

2. How We Use Your Information

We use the information collected to:

  • Provide editing, proofreading, and related services.

  • Communicate with you regarding service updates, inquiries, or support.

  • Process payments and issue invoices.

  • Improve website performance and user experience.

  • Ensure confidentiality and security of submitted documents.

3. Data Protection and Security

We take appropriate measures to protect your personal data from unauthorized access, alteration, or disclosure. All documents and personal information shared with us are handled with strict confidentiality.

4. Data Sharing

  • We do not sell, rent, or trade your personal information.

  • Data may be shared only with trusted third parties necessary to process payments, operate our services, or comply with legal obligations.

5. Data Retention

Your information will be retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Documents submitted for editing or proofreading are deleted after service completion unless otherwise agreed.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal data.

  • Request deletion of your information, subject to legal and contractual obligations.

  • Withdraw consent for communications or processing of your information.

7. Opt-Out Instruction

If you no longer wish to receive service-related updates, promotional emails, or communication from Mavis Grammar, you may opt out at any time by:

  • Clicking the “unsubscribe” link included in our emails, or

  • Contacting us directly with your opt-out request.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with the “Last Updated” date.